The Customer service center of Shenyang Blower Works Group strives to build first-class service brand under the idea that “Customers are always right, thinking in the customer’s perspective to offer timely and considerate services”. An all-dimensional, multilayered service system has taken shape, which consists of the Technical Department, the Customer Service Department, the Installation & Maintenance Company and the Remote Detection and Fault Diagnosis Center etc.
With a handful of excellent engineers engaged in turbine, air pressure, water pump mechanical theories and practices, the department is mainly in charge of providing users with product technical support
With “improving the service level of the equipment manufacturing industry with IT technology” as its aim, the center is a large-scale data management service center established on the basis of Internet technology and unit monitoring and diagnosis. It is dedicated to providing our customers with timely, high quality and efficient services, carrying out real-time monitoring over the operation condition of units installed around the world
Founded in 2007 and with a group of device installation and maintenance team featured by strong technical strength, comprehensive professional knowledge, rich experiences and superior services, the company has been always dedicated to providing our customers with the installation and maintenance of equipments like compressors, blowers, ventilators, reciprocating engines and pump units etc. The company sincerely hopes to learn from, exchange views and cooperate with friends from home and abroad.